First of all Decoder activation has to be done by the DSTV installer. If the customer can provide a phone, activation will be done straight away on site, consequently activation can be done once the technician is back at the office.
Furthermore a DSTV installation Voucher cannot be used to setup Extra View
Companies and businesses are unfortunately not allowed to make use of a DSTV installation voucher.
For the DSTV installer to render the best possible service we therefore request the customers be present at the installation .
To ensure a great customer experience, our service area for DSTV installations consists of a 25 km radius from our shop. We can travel further but unfortunately the cost will be for the customers account.
If the installation is of a more complex nature and cannot therefore be competed in half an hour, an additional labor charge will apply.
Also keep in mind that permission must be acquired, if you staying in a complex, flat or any rented property.
Finally in some situations a standard dish bracket is not suitable for the installation due to trees or other obstruction, a specific bracket can be supplied at an extra cost
